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Order / Build Turnaround

We aim to complete all orders (including custom PC builds) within 24 hours of the order being placed.  Orders placed early in the day are occasionally available for collection that afternoon, with the majority of orders available for collection the next day.  During peak periods or for limited high-end systems our turnarounds may extend up to 48 hours.  During 2020 we managed 98% of all orders within 24 hours and >99% within 48 hours.  Subject to availability we offer a 3 hour build turnaround option for a $50 fee.

If you have requested delivery with your order, the courier is booked for next-day pick-up after completion of the build. This means most orders are collected by the courier within 48-72 hours of the order being placed.  Delivery time frames vary by location.  Additional information on delivery options and time frames is available here